Operations Manager
3 weeks ago
About Amazon Logistics
Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.
Our Goal
We aim to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.
A Day in the Life
You have ultimate ownership for an entire Delivery Station, leading teams, tracking site performance and always looking for ways to improve the customer experience. A typical day will involve collaboration with different stakeholders, deep diving performance and risk metrics for sites as well as preparing for different levels of demand.
Job Responsibilities
- Manage and develop a team of Operations Managers and Area Managers
- Own your site, deal with issues and positively impact site performance
- Analyse site performance against relevant business objectives, and put in place actions to improve operational excellence
- Work closely with other support teams, including PxT (HR), Finance, Delivery Service Partners (DSP), IT, Amazon Customer Excellence System (ACES) and Engineering units
- Design and deliver initiatives across the sites to improve operational performance
Basic Qualifications
To be successful in this role, you'll need:
- A degree
- Relevant experience in manufacturing, production, distribution logistics environments, retail, or grocery in a management role
- Advanced proficiency in verbal and written English
Budget & Salary: £80,000 - £100,000 per year
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