Dynamics Solutions Consultant
4 weeks ago
About Two Circles:
Two Circles is a vibrant, multi-award-winning, and rapidly expanding sports marketing agency. We work with some of the world's biggest sports organisations, including the NFL, Premier League, and UEFA.
Job Description:
We're looking for a highly skilled Dynamics consultant to help us build a once-in-a-lifetime sports business and reimagine the commercial frameworks of the global sports industry. As a Dynamics consultant, you'll be responsible for leading workshops, building, configuring, and deploying Dynamics 365 solutions to client environments.
Key Responsibilities:
- Leading workshops to map business requirements and use cases for Microsoft Dynamics Sales & Service implementations
- Building, configuring, and deploying Dynamics 365 solutions to client environments
- Managing project timelines, documentation, and deadlines to ensure projects are on track
- Introducing formal requirement specifications and workflow documentation
- Working with solution architects and developers to ensure solutions meet business needs
- Managing and upskilling junior Microsoft Dynamics internal resources
Requirements:
- Ability to operate as a Dynamics 365 functional consultant
- Experience in systems audits, requirements gathering, and process mapping
- Creating functional and technical design documentation
- Creating end-user acceptance testing scenarios and supporting the UAT process
- Creation and delivery of end-user support and training material
Technical Requirements:
- Understanding of Sales and Customer Service Processes
- Experience customising, configuring, and developing Dynamics 365 CRM end-to-end solutions
- Experience building apps within D365 Sales/Customer Engagement (CE)
- Experience customising and configuring D365 Customer Service
- Good understanding and experience in Microsoft Power Platform
- Experience building Microsoft PowerApps
- Certifications in Microsoft Dynamics or Power Platform desirable
General Skillset:
- Ability to lead and manage project teams
- Comfortable being hands-on and managing key client accounts
- Comfortable delivering presentations and demonstrations to stakeholders
- Experience working across accounts with sizeable budgets and multiple markets
- Comfortable building strong working relationships with clients and colleagues
- Ability to work at pace and retain attention to detail
Benefits:
We offer a list of flexible benefits, including hybrid working, performance planning, discretionary company bonuses, tickets to sporting events, renowned team days, private healthcare schemes, and cycle to work schemes.
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