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Data Centre Operations Manager
2 months ago
Join CBRE, the global leader in real estate services, as a Data Centre Shift Leader in our Grays, UK location. As a key member of our Critical Environments team, you will be responsible for ensuring the smooth operation of our data centre facilities.
Key Responsibilities:- Manage holiday, sickness cover requirements, and HR issues, including appraisals of shift staff.
- Work with management to develop and implement training plans for shift staff.
- Maintain the image, appearance, and professional standing of the CBRE GWS technical team at all times.
- Supervise the technical M&E shift team and senior technical representative out of hours.
- Act as the point of contact for technical service delivery.
- Plan and manage workload on shift, scheduling works based on priorities to ensure completion of PPMs/CMs and reactive work orders within defined SLAs.
- Ensure high levels of communication at shift handover via verbal handover, shift log book, email, and status board.
- Liaise with other FM Workplace Solutions service providers to provide an integrated service.
- Act as an Authorised Person for control of work - CBRE GWS and specialist contractors to agreed.
- Permit to Work System (all project work to be controlled via CBRE GWS).
- Carry out electrical switching operations on systems within Change Control Process and authorization limits to agreed switching programmes.
- Lead in shift training by scenarios and lessons learnt; knowledge from O&M's I site drawings. Operate critical plant where authorised.
- Ensure compliance to client and CBRE GWS health and safety processes and procedures at all times for all work carried out by CBRE GWS staff and sub-contractors.
- Carry out toolbox talks, workplace assessments, and audits at required frequencies supporting TSM as required.
- Adhere to CBRE GWS business processes and procedures with correct financial approvals.
- Ensure appropriate budgetary control is exercised on all CBRE spend (parts, tools, instruments, training, PPE).
- Provide a weekly performance report on workload status using maintenance management system (Real Suite).
- Submit monthly status to TSM as contribution to the client monthly report to include any problem areas, HSE issues, SLA highlights.
- City & Guilds Electrical Competency Parts 1 & 2 or equivalent.
- Good building services knowledge.
- Critical Environment Experience.
- Good Customer relationship skills.
- Working knowledge of "Permit to work" systems.
- Understand and interpret technical drawings/processes.
- Experience of CMMS and BMS systems.
- Time served electrical apprenticeship.
- Experience of working in Data Centres.
- HV switching qualification/experience.
- 18th Edition IEE Regulations.
- Experience of Microsoft Office applications.
- ACoPs L8.
CBRE is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.