Clinical Solutions Expert

2 days ago


Hemel Hempstead, Hertfordshire, United Kingdom Boston Scientific Full time

Transforming Lives with Innovative Medical Solutions

Boston Scientific is a leading company in the medical device industry, driven by innovation to address unmet needs in healthcare. As a Field Clinical Specialist, you will play a crucial role in providing clinical support and driving commercial success.

About the Role:

The ideal candidate will have outstanding commercial skills, negotiation abilities, and an entrepreneurial spirit. You will work closely with customers to provide field/remote clinical support, attend cases, and advise physicians on clinical attributes and techniques associated with our products.

Key Responsibilities:

  • Provide clinical support for case coverage, basic troubleshooting, programming, and patient follow-up for Boston Scientific products.
  • Work with customers to attend cases face-to-face or remotely, advising physicians on clinical attributes and techniques associated with our products.
  • Ensure timely collection and reporting of required medical documentation for procedural device operation.
  • Support sales teams to achieve projected sales goals and increase revenue.
  • Develop deep understanding of hospital workflows and business relationships to make new contacts and identify key decision-makers.
  • Respond to complex customer needs and complaints by developing creative solutions or collaborating with other personnel.
  • Record customer information and activities in the CRM system.
  • Provide education support on product usage and customer training.

Requirements:

  • Clinical expertise and experience
  • Passion for innovation and a desire to learn and develop
  • Hunger to succeed and excel
  • Growth mentality
  • Patient empathy and focus

What We Offer:

  • Attractive benefits package
  • Inspirational colleagues and culture
  • Fast-growing and innovative environment
  • Team-oriented company culture
  • International opportunities
  • Excellent training and development programs

Estimated Salary: £65,000 - £85,000 per annum, depending on experience.



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