Pet Care Specialist

4 weeks ago

Exeter, Devon, United Kingdom Vets For Pets Full time
About the Role

We are seeking a highly skilled and compassionate Client Care Advisor to join our team at Vets For Pets. As a key member of our practice team, you will play a vital role in providing exceptional service to our clients and their pets.

Key Responsibilities
  • Provide a warm and welcoming experience for clients and their pets
  • Build strong relationships with clients, their pets, and the practice team
  • Manage client interactions, including greeting, support, guidance, and expertise
  • Coordinate the smooth running of day-to-day routines using our online booking system
  • Work collaboratively with the clinical team to provide the best care possible for our clients' pets
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and ability to think critically
  • Passion for delivering exceptional customer service
  • Ability to work independently and as part of a team
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career development and growth
  • Discounts on pet care services and products
  • A supportive and collaborative work environment

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and compassionate individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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