Front of House Team Member

4 weeks ago

York, York City, United Kingdom Cosy Club Full time
Front of House Team Member Opportunity

We are seeking a talented and enthusiastic Front of House Team Member to join our team at Cosy Club. As a Front of House Team Member, you will be the face of our business, providing exceptional customer service and ensuring that our guests have an unforgettable experience.

Key Responsibilities:
  • Provide outstanding customer service, ensuring that every guest feels welcome and valued.
  • Work collaboratively with the team to maintain a clean and welcoming environment.
  • Take ownership of your work, prioritizing tasks and managing your time effectively.
  • Participate in ongoing training and development to enhance your skills and knowledge.
What We Offer:
  • A competitive hourly rate with tips.
  • A commitment to work-life balance, including 2 days off and a weekend off every six weeks.
  • Fair rotas with hours spread fairly and changes kept to a minimum.
  • Christmas day off.
  • Meals on every shift and paid breaks.
  • Mystery Diner bonus (extra 50p p/h worked that week).
  • Power over your pay with Wagestream.
  • Unlimited 50% off staff discount across both Cosy Club and Lounge from day one.
  • Fabulous incentives to win each month - including spa breaks, trips abroad, food and drink hampers and tickets to festivals.
  • An invitation to the most talked-about staff party in hospitality - Loungefest.
Requirements:
  • Adaptability and a willingness to learn.
  • Excellent communication and interpersonal skills.
  • A genuine passion for providing exceptional customer service.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.

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