Mortgage Administrator

1 week ago


Cheadle Hulme, Stockport, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full time
Job Description:

We are seeking a skilled Mortgage Processor to join our team at Together Financial Services Limited. As a key member of our mortgage processing department, you will play a critical role in ensuring the smooth and efficient processing of mortgage applications.

Responsibilities:
  • Process new mortgage applications from receipt of pack to submission to underwriting, completing necessary information on relevant systems and conducting fraud prevention checks.
  • Provisionally underwrite and package new applications received, providing an initial case assessment and requesting additional information as required to progress to underwriting.
  • Complete security checks with applicants where necessary, focusing on fraud avoidance, timely investigation, escalation, and reporting to minimize risk to the business and customer.
  • Accurately manage the submission process, ensuring all data entry is accurate and completed to facilitate a seamless transition to underwriting.
  • Proactively manage a pipeline of cases, ensuring timely requests for information from customers and third parties.
  • Provide customers and other stakeholders with updates, ensuring required information is requested within service levels.
Requirements:

To be successful in this role, you will possess:

  • Mortgage processing/administrative experience.
  • Customer Service experience.
  • The ability to assess and interpret information supplied (e.g., bank statements).
  • Experience working in a regulated environment.
  • Strong communication skills, both written and verbal, with the ability to prioritize tasks and meet deadlines.
Benefits:
  • 26 days holiday (increasing to 30 days with service) plus bank holidays.
  • Buy & sell holidays.
  • Discretionary annual bonus.
  • Matched pension contribution.
  • Life assurance.
  • Critical illness cover.
  • Health cash plan.
  • Private medical insurance.
  • Free access to company holiday homes.
  • Travel season ticket loans.
  • Ride to work scheme.
  • Free local gym access.
  • Local bar/restaurant discounts.

An estimated salary range for this position is £25,000-£35,000 per annum, depending on experience.



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