Lead Practitioner

4 weeks ago


Barnet, Greater London, United Kingdom Ackerman Pierce Full time

About the Role

We are seeking a highly skilled Lead Practitioner to join our Social Care Direct Team. As a key member of our team, you will be responsible for leading and managing the team responsible for handling and directing referrals received via email.

Key Responsibilities

  • Assess and prioritize incoming emails to Social Care Direct, providing notes and guidance for team action.
  • Distribute emails equitably among team members to ensure efficient workload management.
  • Offer support and advice to team members on email assignments to facilitate informed decision-making.
  • Identify and direct appropriate processes and pathways, including reablement, telecare, OT, Care Act Assessment, safeguarding, and hospital discharge.
  • Screen emails meticulously to determine their suitability for referral to Social Care Direct, ensuring compliance with protocols.

Requirements

  • Professional qualifications in Social Work, registered with Social Work England.
  • Experience in social care practice, especially in triaging and directing referrals.
  • Strong organizational skills for managing email correspondence and workload allocation.
  • Excellent communication skills to provide clear guidance and support to the team.
  • Knowledge of adult social care processes and pathways, such as reablement, telecare, OT, Care Act Assessment, safeguarding, and hospital discharge.
  • Commitment to the council's values of caring, learning to improve, inclusivity, and collaboration.

Benefits

  • Competitive salary between £45,021 and £48,031.
  • Hybrid working arrangements, allowing two days of remote work per week.
  • A leadership role within Social Care Direct, guiding a dedicated team.
  • A supportive environment focused on professional development and excellence in social care.

How to Apply

To apply, please submit your CV and a cover letter addressing the essential criteria to Phil Puaca at Ackerman Pierce.


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