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Senior ServiceNow Developer

2 months ago

London, Greater London, United Kingdom Cognizant Full time
About the Role

Cognizant is seeking a highly skilled Sr. ServiceNow Developer to join our team. As a key member of our Cloud, Infrastructure & Security Services Practice, you will be responsible for designing, developing, and deploying innovative ServiceNow solutions for our clients.

Key Responsibilities
  • Script-based Assignment and Approval Rules: Create and implement script-based assignment and approval rules to streamline business processes.
  • Business Rule and UI Action Development: Develop Business Rules and UI Actions using Glide script to enhance ServiceNow functionality.
  • Glide Record Object Creation: Design and implement Glide Record objects to manage complex data.
  • Custom Related List Creation: Develop custom related lists to provide users with a seamless experience.
  • Access Control List Development: Create Access Control Lists using scripting to ensure secure data access.
  • Script-based UI Policy and Client Script: Develop script-based UI policies and client scripts to enhance user experience.
  • Debugging and Optimization: Troubleshoot and optimize scripts to ensure smooth system performance.
  • UI and Page Customization: Use Jelly to create and customize UI and pages, providing a tailored experience for users.
  • Log File Management: Work with complex log files to identify and resolve issues.
  • ServiceNow Deliveries: Lead and own ServiceNow deliveries, ensuring timely and high-quality results.
  • Team Guidance and Mentorship: Guide, mentor, and train team members to enhance their skills and knowledge.
  • Best Practices Implementation: Define and implement best practices to ensure consistent and high-quality work.
  • Design, Development, and Deployment: Participate in design, development, and deployment phases of ServiceNow projects.
  • Team Review and Training: Review team activities and conduct trainings on ServiceNow to enhance knowledge and skills.
  • Due Diligence and Documentation: Conduct and document due diligence for customer tools, processes, and projects.
  • Template Creation: Create templates for foundation data, CMDB, and other critical components.
Technical Expertise
  • ServiceNow Modules: Experience with core ServiceNow modules, including Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, and Service Request Management.
  • Java Scripting: Experience with Java scripting to enhance ServiceNow functionality.
  • ITIL Processes: Excellent understanding of ITIL processes to ensure alignment with industry standards.
  • Workflows and Customizations: Experience in creating and modifying workflows, as well as customizing ServiceNow to meet client needs.
  • Design, Development, and Deployment: Experience in design, development, and deployment of ServiceNow projects.
  • Documentation and Review: Experience in documentation and review activities to ensure high-quality deliverables.
  • Complex Data Migration: Experience in complex data migration to ensure seamless system transitions.
  • ServiceNow Integrations: Excellent experience with ServiceNow integrations to enhance system functionality.
  • Custom Applications: Experience in creating custom applications to meet client needs.
  • Discovery and Modules: Exposure to Discovery and modules like PPM and Release Management.
  • Customer Reports and Dashboards: Excellent experience in creating customer reports and dashboards to provide insights and visibility.
  • Foundation Data Management: Experience with ServiceNow foundation data management and data modeling.
  • LDAP Integration: Experience with LDAP integration to ensure secure data access.
Soft Skills
  • Communication and Interpersonal Skills: Excellent written language and documentation skills, as well as good communication and interpersonal skills to work effectively with team members and clients.
Certification

ServiceNow Implementation Specialist & Admin certification is highly desirable.