Embedded Finance Product Manager

1 week ago


Birmingham, Birmingham, United Kingdom HSBC Global Services Limited Full time
Unlocking Opportunities in Embedded Finance

We are seeking a highly skilled Embedded Finance Product Manager to join our team at HSBC Global Services Limited. As a key member of our team, you will be responsible for creating seamless onboarding experiences for customers accessing financing directly at the point of sale.

About the Role

This role will focus on simplifying the application, approval, and onboarding process for digital/non-digital, assisted/unassisted origination journeys, ensuring a smooth integration with merchant platforms. You will lead the end-to-end origination process for various embedded lending and POS finance products, ensuring a seamless and intuitive customer experience from application to loan approval.

Key Responsibilities
  • Collaborate with merchants and platform partners to embed lending offers within their checkout experiences, ensuring the process feels natural and user-friendly
  • Partner with risk, credit, and compliance teams to streamline decisioning processes and maximise conversion rates without compromising on risk assessment or regulatory compliance
  • Use data insights to identify and address friction points in the origination process, including optimising conversion rates, reducing abandonment, and improving time-to-approval
Requirements
  • Proven experience in product management, especially in designing customer-facing journeys for embedded lending, POS finance, or Buy Now, Pay Later (BNPL) solutions, managing the balance between customer experience and responsible lending regulations
  • Strong understanding of customer behaviour in point of sale financing environments, including online and in-store checkout experiences
  • Familiarity with real-time credit decisioning processes and how to integrate them into seamless customer journeys
Benefits

This role is based in Birmingham, Leeds, Chester, Sheffield, or London. We offer a competitive salary range of £65,000 - £85,000 per annum, depending on experience. Additionally, you will have access to tailored professional development opportunities, private healthcare, enhanced maternity and adoption pay, and a contributory pension scheme with a generous employer contribution.


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