Technical Service Engineer
3 days ago
Job Summary
Investigo is seeking a Technical Service Engineer – Systems to join their team. The successful candidate will design, implement and support bespoke and off-the-shelf technology solutions for external customers.
As a Technical Service Engineer, you will be part of a dynamic team delivering BAU and project work while collaborating closely with end-customer to deliver an exceptional service experience.
This is an excellent opportunity for a seasoned 2nd Line/Systems/Infrastructure Engineer looking for a new challenge in a fully remote working environment.
The ideal candidate will possess prior experience working with Active Directory, Microsoft Cloud Services (Exchange Online, O365, Teams/SharePoint etc), VMware/Hyper-V and other relevant technologies.
- Prior experience with on-premise server virtualization platforms like VMWare, Hyper-V, Azure.
- Expertise in managing cloud Microsoft services like Entra, Exchange Online, Teams/SharePoint Admin, Enterprise Applications, Intune, etc.
- Strong knowledge of on-premises Microsoft domain services including Active Directory and Group Policy.
- Proficiency in working with multi-component solutions involving server- and client-side upgrades, database, web, framework, service, desktop application and cloud platform elements with interdependencies that impact upgrades and updates.
- Understanding of change management processes, submitting to CAB, etc.
- ITIL certification or equivalent highly desirable.
Salary: £32,000 - £35,000 per annum depending on experience, plus excellent benefits and flexible working arrangements.
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