Marketing Account Lead

3 weeks ago

Maidstone, Kent, United Kingdom Pearson Whiffin Recruitment Ltd Full time

Marketing Account Lead

£30,000 - £35,000 DOE

Mid Kent, hybrid working

Permanent, full time

We are seeking a Marketing Account Lead to join our team of marketing professionals based in mid Kent.

The ideal candidate will have previous experience working in a client-facing role within a marketing or PR agency.

As a Marketing Account Lead, you will be responsible for managing a portfolio of existing clients, developing the relationship to ensure exceptional delivery, retention, and growth of the account.

A day in the life of a Marketing Account Lead will be fast-paced, and could include:

  • Being the 'go-to' person for your portfolio of clients, on hand to deal with the customer at any point, with a focus on developing exceptional relationships.
  • Acting as a true consultant, pushing back where necessary, and advising the client where necessary if changes are required.
  • Presenting campaign ideas or new business proposals to a range of b2b clients.
  • Acting as a pro-active partner to your clients, ensuring you are receiving and understanding all briefs, relaying to the team, and monitoring campaign performance, feedback, and insight.
  • Extensive communication with both internal teams and external suppliers and stakeholders in order to ensure the brief is met, and expectations are exceeded.
  • Travel, sometimes at short notice, both nationally and internationally, although meetings will also be held on Teams.
  • Spotting opportunities for growth with subsidiary companies, or other organisations.
  • Writing creative and engaging proposals, with the support of the wider team.
  • Attending events and acting as a brand ambassador.
  • Account planning – a methodical, organised approach required.
  • Working to deadlines.
  • Juggling multiple priorities.
  • Negotiating and managing service level agreements and contracts.
  • Anything else as required.

No two days will be the same in this role.

The Marketing Account Lead will have:

  • Previous experience working in a client-facing role within a marketing or PR agency.
  • B2B marketing and PR experience.
  • A collaborative approach, able to work with all stakeholders.
  • Confidence, and are able to push back on their clients.
  • An eye for a new opportunity.
  • Likeability and creativity.
  • Organisational skills akin to a top PA.
  • The ability to work well under pressure, managing multiple projects simultaneously.
  • High personal standards, taking pride in their appearance and social skills.

Working as part of a team of 30 people, the Marketing Account Lead will be an integral member of this team.

Learning from everyone and with the opportunity to upskill and potentially undertake further courses to do so if relevant, those who really make an impact will be offered progression.

Working in cool, creative offices in a buzzy central location with parking on site, you can work flexibly, in a supportive and exceptional team.

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