Optical Career Professional

3 days ago


Crumlin, Caerphilly County Borough, United Kingdom Specsavers Full time

Specsavers is a leading provider of eye care services, offering a wide range of products and solutions to enhance our customers' vision. As an Optical Assistant at Specsavers, you will play a crucial role in delivering exceptional customer service and supporting the day-to-day running of our clinics.

The ideal candidate will have previous experience as an Optical Advisor or Dispensing Assistant, with a strong understanding of dispensing procedures and NHS protocols. You will be responsible for listening to patients, providing clear advice, and explaining suitable products and offers while maintaining high standards.

We offer a nationally recognised qualification equivalent to a Level 3 BTEC, which will improve your knowledge and understanding of dispensing procedures and provide a stepping stone to more senior roles. Our team is dedicated to providing excellent customer service, and we are looking for someone who shares our values and is passionate about delivering outstanding results.

Key responsibilities include:

  • Dispensing of lenses (single vision / bi-focal & varifocal)
  • Carrying out pre-screening examinations & working alongside the wider team in day-to-day running of clinics
  • Taking measurements and supporting patients with collections, ensuring fit, comfort & accuracy of frames are checked thoroughly
  • Maintaining delivery of excellent customer service at all times, playing a valuable part of a customer journey & successful retail team.

We estimate the salary for this role to be around £25,000-£30,000 per annum, depending on experience. If you are a natural when it comes to customer care, articulate, good with people, and always happy to help, we would love to hear from you.



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