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Travel Sales Consultant

2 months ago

East Anglia, United Kingdom Holiday Best UK Full time £22,500
Job Description

Holiday Best UK is seeking a highly motivated and sales-driven Travel Sales Advisor to join our dynamic and fast-growing team.

About the Role:

  • Primary Responsibilities: Assist customers in planning and booking their next holiday, secure new bookings, provide travel advice, and resolve any issues or concerns.
  • Sales Target Achievement: Proactively sell travel packages and services, consistently achieving and exceeding monthly sales targets.
  • Customer Focus: Understand customer needs and preferences to offer personalized travel recommendations and options.
  • Product Knowledge: Stay up-to-date with the latest travel trends, destinations, and airline regulations to provide accurate information to customers.
  • Call Handling: Handle inbound and outbound calls from customers, providing them with outstanding service and assistance in their travel planning and bookings.
  • Customer Service & Aftersales Care: Assist customers with any questions regarding flights, hotel reservations, car rentals, travel insurance, and other travel-related services.
  • Utilization of Technology: Utilize various computer systems and databases to process bookings, manage reservations, and access relevant travel information.

Requirements:

  • Proven Sales Experience: Minimum of 2 years in a sales role, preferably within the travel or hospitality industry.
  • Demonstrated Success: Demonstrated success in meeting and exceeding sales targets and KPIs.
  • Customer Service Experience: Previous experience in a customer service and/or call centre is preferred.
  • Travel Industry Experience: Ideally at least two years travel sales or travel industry experience in a Travel Agency or Tour Operator.
  • Passion for Travel: Passion for travel and knowledge of popular travel destinations, airlines, and travel products.
  • Tech Savvy: Proficient computer skills and ability to quickly learn and navigate various software systems.
  • Flexibility: Ability to work in shifts, including evenings, weekends, and some bank holidays.

What We Offer:

  • Competitive Salary: Starting from £22,500+ (negotiable depending on experience).
  • Remote Working: Work from home with all equipment provided (must be UK based as occasional trips to the office required 1-2 days per month).
  • Comprehensive Training: Comprehensive training and ongoing support to enhance your skills.
  • Opportunities for Growth: Opportunities for career growth and advancement within the company.