Senior Technical Field Specialist

1 month ago


Glasgow, Glasgow City, United Kingdom Brightwork Limited Full time

About Brightwork Limited: Brightwork Limited is a leading provider of innovative labeling and coding solutions for various industries, including medical, retail, automotive, food, and pharmaceuticals.

Our comprehensive range of high-performance systems, software, and media is supported by a robust network of direct sales, service, and technical support across the nation.

Job Overview: As a Field Service Engineer, you will be responsible for installing, commissioning, servicing, and repairing labeling and ink coding machines. In addition, you will advise on and implement related technical and engineering solutions in a fast-paced environment. This position requires a dynamic, resourceful individual who can quickly adapt and achieve results with minimal supervision.

Key Responsibilities:
• Install, commission, service, and repair labeling and coding machinery.
• Advise on and implement technical and engineering solutions.
• Promote our full range of labeling products, including service contracts and spare parts.
• Report on sales leads and provide feedback for product quality and design improvements.

Candidate Profile:
• A third-level qualification in an engineering discipline or related field is essential.
• Experience in a technical or engineering customer-facing role is preferred; however, recent graduates with relevant experience will be considered.
• Strong diagnostic skills for both electrical and mechanical issues are required.
• Proficiency in using computer software is necessary.

Location: This position primarily serves customers in Ireland (75%) and the UK (25%), with potential international travel as needed.



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