Audio Visual Specialist

4 weeks ago

London, Greater London, United Kingdom Direct Line Group Full time
About Us

Direct Line Group is a leading insurance company in the UK, home to well-known brands such as Direct Line, Churchill, and Green Flag. We're evolving to become a more digitally-focused, data-driven insurance company of the future, and we're looking for talented individuals to help us achieve this goal.

Job Summary

We're seeking a skilled Desktop and Audio Visual Engineer to provide technical assistance and support to our end-users. As a key member of our team, you'll be responsible for ensuring that computer hardware, software, and peripherals are functioning correctly. You'll also manage the operation and maintenance of audio-visual equipment and systems to support presentations, meetings, conferences, and other events within our organisation.

Key Responsibilities
  • Provide expert technical assistance to customers facing issues with End User computing products, including printers, hardware and software troubleshooting, device setup, configuration, and authentication.
  • Help connect and configure laptops, mobile devices, and other external sources to display content on screens or through audio systems.
  • Setup and configure audio-visual equipment, including projectors, screens, microphones, speakers, MTR, and other related technology.
  • Collaborate with event organisers to assess their audio-visual needs and provide recommendations for the most suitable equipment, presentation space, and setup.
  • Operate audio-visual systems during meetings, conferences, and presentations, ensuring the highest quality audio and video performance.
  • Maintain accurate records of audio-visual equipment inventory, including tracking assets, warranty, maintenance schedules, and software updates.
What We Offer
  • 9% employer contributed pension.
  • 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover.
  • Up to 10% annual bonus.
  • 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days.
  • Additional optional Health and Dental insurance.
  • EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax-efficient way.
  • Buy as you earn share scheme.
  • Employee discounts and cashback.
Ways of Working

We offer a hybrid model way of working, combining the best parts of home and office-working. This flexibility allows everyone to work in a way that suits them best. We're committed to creating an inclusive and supportive environment, and we're happy to discuss reasonable adjustments within this recruitment process.

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