SEND Business Support Officer

3 days ago

Worcester, Worcestershire, United Kingdom Worcestershire Children First Full time
Job Title: Business Support Officer for SEND

Job Summary:

The SEND Team at Worcestershire Children First is seeking a highly organized and detail-oriented Business Support Officer to provide administrative support to the team. The successful candidate will be responsible for managing all forms of contact, providing support, advice, and guidance, and accurately recording information.

Key Responsibilities:

  • Manage the statutory SEND system for EHC assessment, prepare and issue EHC Plans, determine educational placement and support, and monitor arrangements and provision for individual children and young people with EHC Plans.
  • Provide frontline support, including giving advice and guidance, to schools, parents/carers, and professionals.
  • Enter data and information regarding children and young people with EHCPs onto databases used by teams across WCF.
  • Work under pressure and meet deadlines to ensure timely and effective services to children, young people, their families, and carers.

Requirements:

  • Good communication skills and ability to liaise and communicate in person/and or in writing a variety of information.
  • Self-motivated, solution-focused, and able to work independently.
  • Experience in administration, with demonstrable computing experience, especially in the use of software packages of MS Office, including the use of spreadsheets and management information databases.
  • Ability to maintain confidentiality and comply with data protection requirements.

Benefits:

  • Great holiday entitlement, including bank holidays and 26 days paid holiday (pro rata for part-time staff).
  • Brilliant pension scheme, including the Local Government Pension Scheme (LGPS).
  • Professional learning and development opportunities.
  • Flexible working arrangements, including hybrid working.

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