Retail Operations Manager

12 hours ago


Sevenoaks, Kent, United Kingdom Cameron Clarke Associates Full time

The ideal candidate will be responsible for managing all aspects of the shop, including actively recruiting, line managing and supporting shop volunteers to maximise sales and revenue for participating charities. To achieve this, they will communicate and work effectively with other shop managers to ensure day-to-day operations are met.

Meet sales targets, increasing sales and profit for the shop by effectively managing stock levels, replenishing accordingly and liaising with Regional Manager to request top-ups of stock. Set up the EPOS system and train volunteers accordingly.

Responsible for cash handling, reconciling EPOS and all banking procedures. Identify volunteer recruitment needs and action recruitment campaigns in discussion with Regional Manager.

Support the marketing team with activities to raise the profile of the shop and organisation in the local community. Take responsibility for rotas to ensure the shop is always operational within its agreed opening hours.

Able to offer exceptional customer service to protect the brand and reputation of Cards for Good Causes.



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