Retail Sales and Operations Manager

10 hours ago


Sevenoaks, Kent, United Kingdom Talent Finder Full time

As a leading UK charity retailer, we are seeking an experienced Retail Sales and Operations Manager to oversee the day-to-day operations of our temporary pop-up shops. This is a unique opportunity to join a dynamic team and contribute to raising vital funds for UK charities.

About Us

We are the UK's largest multi-charity retailer, selling cards and gifts on behalf of over 200 UK charities. In the last 10 years alone, we have raised over £22.5 million for UK charities and £2.7 million for local community projects.

Your Role

The successful candidate will be responsible for managing all aspects of the shop, including recruiting, line managing, and supporting volunteers to maximise sales and revenue for participating charities. You will also communicate and work effectively with other shop managers to ensure day-to-day operations are met, meet sales targets, and increase sales and profit for the shop.

Key Responsibilities

  • Manage stock levels, replenishing accordingly, and liaising with Regional Manager to request top-ups of stock
  • Set up the EPOS system and train volunteers accordingly
  • Responsible for cash handling, reconciling EPOS and all banking procedures
  • Identify volunteer recruitment needs, action recruitment campaigns in discussion with Regional Manager
  • Cover shifts in the absence of volunteers

Requirements

To be successful in this role, you will need experience across customer-facing environments, working under your own initiative within an established commercial framework, organisational skills, time management skills, and commercial awareness. You will also be able to lead a team of people with passion and enthusiasm, offering support to the team as needed, and communicate with a variety of people at different levels.

Benefits

This role offers a competitive salary of £11.44 per hour, plus the opportunity to work in a dynamic and rewarding environment. As a valued member of our team, you will also receive excellent training and development opportunities.

What We Offer

We offer a range of benefits, including a competitive salary, excellent training and development opportunities, and the chance to work in a dynamic and rewarding environment. If you are a motivated and experienced individual who is passionate about retail sales and operations, we would love to hear from you.



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