Global IT Infrastructure and Application Support Director
1 week ago
We are seeking a highly skilled and experienced Global IT Infrastructure and Application Support Director to lead our international IT operations. In this role, you will be responsible for overseeing the performance and reliability of our global IT infrastructure, application support, ITSM function, and ensuring optimal functionality, security, and scalability.
This is a critical leadership position that requires extensive proven IT leadership experience with a track record of managing the delivery of complex, multi-faceted technology initiatives to comply with regulatory requirements and significantly reduce risk.
- The successful candidate will oversee the Application Reliability Operations teams for the following functional areas, driving the SRE mindset into the ARO organization, partnering with Engineering, Security, and infrastructure to build, deploy, maintain, support, and monitor a complex native and cloud-based application set:
- Global Markets
- Investment Servicing and Global Delivery
- Middle Office
- Corporate Systems
- Horizontal Level 1 Support
As a key member of our leadership team, you will drive multiple application support teams at a corporate scale to support over 1500 applications that service the most critical business processes across State Street.
A competitive salary of $250,000 per annum, plus benefits, is offered to the successful candidate. This includes a comprehensive health insurance package, retirement savings plan, and generous paid time off policy.
- The ideal candidate will have a deep knowledge of Service Management, including ITIL 4 certification, and experience in managing teams who need to adapt and adhere to bank-wide Service policies.
- Experience supporting cyber security applications, along with working knowledge of vulnerability management and patch management operations, is also required.
We are committed to promoting diversity, equity, and inclusion throughout our organization. The successful candidate will actively promote these goals and work collaboratively with cross-functional teams to achieve them.
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and experienced IT leader looking for a new challenge, please submit your application for this exciting opportunity.
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