Sales and Service Representative

1 day ago


Lincoln, Lincolnshire, United Kingdom Moss Full time

About Moss: As a renowned retailer, we pride ourselves on delivering exceptional customer experiences. Our Sales Associates play a pivotal role in achieving this goal, working closely with customers to understand their needs and provide tailored solutions.

Job Overview: We are seeking a highly skilled and motivated individual to join our team as a Sales Associate. In this role, you will be responsible for driving sales growth, delivering exceptional customer service, and contributing to the overall success of our stores.

Key Accountabilities:

  • Foster strong relationships with customers, providing exceptional service and offering bespoke advice to drive sales and loyalty.
  • Develop and maintain strong product knowledge, ensuring you can effectively communicate the features, benefits, and services we offer.
  • Work collaboratively with store management to achieve sales targets, maximize services goals, and improve store performance.
  • Assist with stockroom and back area housekeeping, including receiving deliveries and stock handling.

Essential Skills:

  • Basic Product Knowledge: understanding the features, benefits, and products available in the store.
  • POS Systems: familiarity with cash tills, credit card processing, and inventory management systems.

What We Offer:

  • Competitive salary: £22,000 - £32,000 per annum
  • Employee Discount: 70% off our products and services
  • Bonus scheme: up to 15% of your gross monthly salary
  • Refer a Friend scheme: £500 bonus for successful referrals
  • Season Ticket Loan and Cycle to Work Scheme
  • Discounted Gym Membership and Life Insurance
  • Ongoing Development opportunities and online learning platform access


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