Sales and Service Representative
1 day ago
About Moss: As a renowned retailer, we pride ourselves on delivering exceptional customer experiences. Our Sales Associates play a pivotal role in achieving this goal, working closely with customers to understand their needs and provide tailored solutions.
Job Overview: We are seeking a highly skilled and motivated individual to join our team as a Sales Associate. In this role, you will be responsible for driving sales growth, delivering exceptional customer service, and contributing to the overall success of our stores.
Key Accountabilities:
- Foster strong relationships with customers, providing exceptional service and offering bespoke advice to drive sales and loyalty.
- Develop and maintain strong product knowledge, ensuring you can effectively communicate the features, benefits, and services we offer.
- Work collaboratively with store management to achieve sales targets, maximize services goals, and improve store performance.
- Assist with stockroom and back area housekeeping, including receiving deliveries and stock handling.
Essential Skills:
- Basic Product Knowledge: understanding the features, benefits, and products available in the store.
- POS Systems: familiarity with cash tills, credit card processing, and inventory management systems.
What We Offer:
- Competitive salary: £22,000 - £32,000 per annum
- Employee Discount: 70% off our products and services
- Bonus scheme: up to 15% of your gross monthly salary
- Refer a Friend scheme: £500 bonus for successful referrals
- Season Ticket Loan and Cycle to Work Scheme
- Discounted Gym Membership and Life Insurance
- Ongoing Development opportunities and online learning platform access
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