Sales Associate

2 weeks ago


Gretna, Dumfries and Galloway, United Kingdom PVH Full time

About PVH

PVH is a global leader in American fashion, with a reputation for clean aesthetic and innovative designs. Our brands, including Calvin Klein and Tommy Hilfiger, are known for their high-quality products and commitment to excellence.

The Role

We are seeking a Sales Associate to join our team at Calvin Klein. As a Sales Associate, you will be the first point of contact for customers, providing excellent service and ensuring high levels of customer satisfaction.

Responsibilities

  • Ensure high levels of customer satisfaction through excellent service.
  • First point of contact for authorising discounts and resolving customer queries.
  • Be a brand ambassador, demonstrating in-depth product knowledge.
  • Build and maintain professional relationships with our customers.
  • Outfit building for customers and making further product recommendations.
  • Assess customers needs and provide assistance and information on product features.
  • Drive store KPIs and suggest ways to improve.
  • Ensure shop and stock room maintenance, presentation and organisation issues are addressed in an appropriate manner.

Requirements

  • You'll have a previous track record within hospitality or retail.
  • You'll be an effective communicator with the ability to build relationships with ease.
  • You'll be a team player who recognises and celebrates the contributions and achievements of others.
  • You will work well with change, being able to quickly adapt and work with pace.
  • You will be energetic and authentic, showing a clear presence on the shop floor.
  • You'll approach all issues with a 'can do' approach and act with initiative to find in store solutions.

About Us

PVH is committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world.



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