Technical Services Representative

3 weeks ago


Fareham, Hampshire, United Kingdom Infinigate Cloud Full time

In this exciting role as a Customer Success Advocate at Infinigate Cloud, you will play a vital part in ensuring the success of our partners by providing world-class technical support. You will be the primary point of contact for our partners, handling incoming enquiries, responding to emails, and raising support tickets.

Key Skills and Qualifications:
  • Excellent customer service skills, with a strong focus on resolving issues promptly and professionally.
  • Ability to work effectively in a team environment, communicating clearly and concisely with colleagues and stakeholders.
  • Competent PC user with strong Microsoft Office suite skills.

We offer a comprehensive benefits package, including a competitive salary of £38,000 - £50,000 per annum, 25 days annual leave, flexible working arrangements, employee assistance programme, free parking, and complimentary refreshments.



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