Housing Manager Lead

3 weeks ago


London, Greater London, United Kingdom REFUGE Full time
Housing Income Management Role
This is an exciting opportunity to work as a Housing Income Manager at Refuge, where you will be responsible for leading the delivery of high-quality income management support services. As our expert lead, you will oversee all elements of housing income management, including policy framework, service charge calculation, rent setting, housing income budgets, training, and rent collection. Your key responsibilities will include:
  1. Managing and delivering high-quality income management support services to meet performance targets.
  2. Working collaboratively with landlords, residents, finance, and services colleagues to drive improvement in rent and service charges.
  3. Developing knowledge of services to ensure charges are affordable and represent value for money.
  4. Monitoring, supporting, and motivating staff to deliver income management and financial inclusion.

The salary range for this position is £40,000 - £50,000 per annum, depending on experience.



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