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Contract Manager

2 months ago

Cambridge, Cambridgeshire, United Kingdom CBW Staffing Solutions Full time
Job Description

**Contract Manager - Commercial Maintenance Specialist**

We are seeking an experienced Contract Manager to join our team at CBW Staffing Solutions. As a Contract Manager, you will be responsible for managing two high-end commercial contracts based in Cambridge.

Key Responsibilities:

  • Manage and oversee a team of engineers on each contract.
  • Ensure client satisfaction levels are consistently high, leading to contract development.
  • Ensure contractual levels are obtained and exceeded, with a deep understanding of the contract demonstrated through regular review meetings with senior management.
  • Ensure contractually agreed KPIs/SLAs are met.
  • Attend strategic contractual/operational meetings with clients on a regular basis.
  • Ensure successful completion of all reactive and PPM works orders, meeting KPIs and SLAs as necessary.
  • Provide leadership and management to the site team as required.

Requirements:

  • Recognised apprenticeship and fully electrically or qualified to recognised level (e.g. C&G, HNC/HND).
  • Proven experience and involvement in managing mobile businesses.
  • Experience of managing soft services.
  • A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions.
  • Must be a team player committed to working in a quality and professional environment.
  • Strong people management skills.
  • Excellent written and verbal communication skills.