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Store Operations Manager

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Frasers Group Full time
{"Job Description": "

Job Overview

Frasers Group is seeking a highly motivated and experienced Assistant Store Manager to join our team. As a key member of our store leadership team, you will be responsible for driving sales growth, managing store operations, and delivering exceptional customer service.

Key Responsibilities

  • Maximise sales and revenue growth through effective sales strategies and customer engagement
  • Manage and motivate the performance of the sales team to ensure sales targets are met and exceeded
  • Develop and implement effective store operations to ensure efficient and effective use of resources
  • Ensure exceptional customer service is delivered at all times, meeting and exceeding customer expectations
  • Manage the presentation and merchandising of seasonal stock in line with Head Office directives
  • Monitor local competitors and stay up-to-date with current and market trends
  • Ensure all paperwork, policies, and procedures are carried out efficiently and accurately
  • Drive and deliver KPIs

Requirements

  • Strong sales and customer service background, with a proven track record of success
  • Previous retail experience within the premium sector is preferred
  • Exceptional leadership and motivational skills, with the ability to inspire and develop a high-performing team
  • Excellent communication, planning, and organisational skills
  • Excellent analytical skills, with the ability to interpret financial and sales data
  • High level of brand awareness and product knowledge
  • Awareness of the local area

What We Offer

  • Basic salary of £32,000
  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses
  • Commission-led bonuses across a wide range of products
  • Monthly Group Rewards and Recognition
  • Long Service awards
  • Join the Fearless Incentive Scheme (watch video to find out more)
  • Wide range of Development Courses with National Qualifications
  • 28 Days Holiday
  • 50% Instore Uniform Discount
  • Discounted Gym membership
  • Group Wide 20% Discount across all Frasers Group brands
"}