Technical Field Service Specialist

1 day ago


Warrington, Warrington, United Kingdom Betfred Group Full time

Betfred Group is a leading provider of gaming and betting services. We are seeking a highly skilled Technical Field Service Specialist to join our team.

Job Overview

This role will involve providing comprehensive technical support and maintenance services for our retail estate. The successful candidate will be required to work independently and as part of a team to ensure the smooth operation of our IT infrastructure.

Key Responsibilities
  • Installation, maintenance and repair of network infrastructure, audio/visual equipment, CCTV systems, self-service terminals and IT equipment.
  • Collaborate with engineering management, retail service desk and retail support teams to ensure seamless communication and coordination.
  • Maintain and refurbish IT equipment within our retail high street licensed betting offices, ensuring minimal downtime.
  • Perform daily checks on company vehicles, maintaining cleanliness and adhering to safety standards.
Requirements
  • Appropriate level of computer literacy and proficiency in troubleshooting technical issues.
  • Demonstrable problem-solving skills, technical expertise and ability to remain calm under pressure.
  • Able to self-motivate, work alone and as part of a team when required.
Benefits
  • Starting salary: £31,500 per annum.
  • Benefits package includes access to virtual GP services, mental wellbeing support, financial wellbeing guidance and confidential assistance programme.


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