Service Market Team Manager

7 days ago


Glasgow, Glasgow City, United Kingdom Volvo Group Full time
About the Job:

We are seeking a highly skilled Bus Technical Support Manager to join our team. This is a challenging but rewarding role that requires strong technical expertise and excellent problem-solving skills.

As a key member of our team, you will be responsible for:

  • Investigating and resolving technical, service, and commercial aftermarket issues.
  • Providing technical advice/help to the Regional Dealer technical team.
  • Managing Customer VORs (Vehicle Off Road) to maintain a high level of customer uptime.
  • Advising customers on Volvo Bus warranty and campaign/policy actions.

Requirements:

  • Demonstrated knowledge of modern vehicle systems, electronics, and diagnostics.
  • HNC or equivalent qualification in engineering.
  • Proven problem-solving skills using a methodical and cost-effective approach.
  • Strong organisational skills, with the ability to handle numerous tasks simultaneously and prioritise issues.

About Us:

We are a leading provider of sustainable people transport solutions, committed to making modern life possible. Our mission is to shape the future landscape of efficient, safe, and sustainable transport solutions.

Salary and Benefits:

  • A salary of £55,000 dependent on experience.
  • A comprehensive benefits package, including a company car scheme, pension scheme, medical insurance, employee assistance programme, generous holiday allowance, discounts on various purchases, fitness perks, and enhanced family-friendly policies.
  • Ongoing professional growth and development opportunities.
  • A 5% yearly bonus provided by the company.

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