Customer Engagement Representative

1 week ago


Manchester, United Kingdom CV-Library Full time

As a Customer Engagement Representative at CV-Library, your primary responsibility will be to contact individuals with outstanding parking charges and negotiate payments to resolve the issue.

The ideal candidate will have:

  • Experience in debt collection or customer service, preferably in private parking debt.
  • Strong communication and negotiation skills.
  • Ability to work independently and as part of a team.

You will be working in a fast-paced office environment with potential for hybrid work arrangements. The role requires occasional evening or weekend shifts.

Our benefits package includes:

  • Competitive salary with performance-based incentives.
  • Health insurance, pension, paid leave, and training opportunities.

We are looking for someone who is detail-oriented, organized, and able to work effectively in a team environment.



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