Senior Field Operations Manager

1 week ago


Birmingham, Birmingham, United Kingdom LG Engineering Solutions Full time
Job Overview

LG Engineering Solutions is seeking a highly experienced Field Service Manager to join their Aftersales and Service business unit. This exciting opportunity offers a competitive salary of up to £57,000, plus a company car and private healthcare. Located in Solihull, this role provides an excellent chance for a seasoned professional to take on new challenges and contribute to the company's sustained growth. Company Overview:
LG Engineering Solutions is a leading design and manufacturer within their industry, boasting over 80% market share. With significant and sustained growth, the Aftersales and Service business unit is expanding its team and looking for a dedicated Field Service Manager. Job Summary:
The successful Field Service Manager will be responsible for overseeing a team of 15 Field Service Engineers, ensuring compliance with all Health and Safety procedures, and conducting regular site monitoring. They will also manage absence, performance, and appraisals for the team, maintain relationships with customers, address any queries and complaints, and improve service by visiting customers. Additionally, they will be responsible for managing recruitment of Engineers and maintaining relationships with customers. Key Skills and Qualifications:
  • At least 5 years of experience in a similar role
  • Relevant technical qualifications
  • A strong relationship builder
  • Experience within material handling, commercial vehicle, construction equipment, plant hire, or bespoke machinery


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