Salesforce Functional Consultant

21 hours ago


London, Greater London, United Kingdom Capita Full time
Salesforce Functional Consultant

Capita is seeking an experienced Salesforce Functional Consultant to contribute to our team on a permanent basis.

This role involves providing input and support into the process of analyzing, designing, and determining the better use of software products and services for the business and/or end client.

As a Salesforce Functional Consultant, you will have access to a wealth of resources and support to fuel your professional growth.

You will have the opportunity to work on meaningful projects that have a direct impact on the public sector, contributing to the betterment of society.

Key Responsibilities:

  • Conduct gap analysis between documented processes and Salesforce Org
  • Work with business analysts to ensure requirements are design-ready
  • Collaborate with designers to ensure design meets business requirements
  • Conduct show-and-tell sessions with the business

Requirements:

  • Experienced Salesforce consultant with extensive experience in functional design, business analysis, and gap analysis
  • Familiarity with Salesforce Service Cloud and Experience Cloud
  • Salesforce certified
  • In-depth technical experience and knowledge of Salesforce
  • Hands-on configuration

About Capita:

Capita is a leading provider of business process management and integrated professional services.



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