Salesforce Functional Consultant

3 days ago

London, Greater London, United Kingdom Capita Full time
Salesforce Functional Consultant

Capita is seeking an experienced Salesforce Functional Consultant to contribute to our team on a permanent basis.

In this role, you will provide input and support into the process of analyzing, designing, and determining the better use of software products and services for the business and/or end client.

You will have the opportunity to work on meaningful projects that have a direct impact on the public sector, contributing to the betterment of society.

Key Responsibilities:

  • Conduct gap analysis between the documented processes and what's in the Salesforce Org
  • Work with the business analyst to ensure that requirements are design ready
  • Work with the designers to ensure design meets the business requirements
  • Conduct show and tells the business

Requirements:

  • Experienced Salesforce consultant with extensive experience in functional design, business analysis, and gap analysis
  • Familiarity with Salesforce Service Cloud and Experience Cloud
  • Salesforce certified
  • In-depth technical experience and knowledge of Salesforce
  • Hands-on configuration

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