Senior Administrator
7 hours ago
About the Role
The Senior Administrator will be responsible for the day-to-day management of the administration team and the administration function of the care home.
Key Responsibilities
- Provide exceptional customer care to residents and families, ensuring a warm and welcoming environment.
- Manage administration duties efficiently, professionally, and timely, including greeting and escorting visitors, conducting viewings, and handling telephone and email enquiries and correspondence.
- Carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments, and handle client admission and occupancy records.
- Support the Home Manager with various administrative tasks, ensuring seamless operation of the care home.
About You
We are looking for an experienced and organized individual with a proven track record in administration and/or reception. You will demonstrate professionalism, excellent customer service skills, and a commitment to delivering excellence in person-centred care.
Requirements
- Previous experience of supervising a team and a proven track record in administration and/or reception.
- Excellent literacy and numeracy skills, with a good working knowledge of Microsoft Office.
- Ability to work in a busy, fast-paced environment, juggling multiple tasks, and prioritizing effectively.
- Flexibility, approachability, and a willingness to learn and adapt to new situations.
What We Offer
- Excellent inductions, training, and on-the-job support.
- Real career progression opportunities.
- Annual pay review.
- Choice of hot or cold meals and drinks on duty.
- Free uniforms.
- Contributory pension scheme.
- Background checks at no cost to you.
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