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Senior Administrator
2 months ago
About the Role
The Senior Administrator will be responsible for the day-to-day management of the administration team and the administration function of the care home.
Key Responsibilities
- Provide exceptional customer service to residents, families, and visitors.
- Manage administrative tasks, including financial management, recruitment administration, and client admission and occupancy records.
- Support the Home Manager with various administrative tasks.
- Ensure the highest level of professionalism and efficiency in all administrative duties.
- Collaborate with other Colten Care departments to achieve shared goals.
Requirements
- Previous experience in supervising a team and a proven track record in administration and/or reception.
- Excellent customer service skills and a commitment to delivering excellence in person-centred care.
- Confidence in literacy and numeracy, with a good working knowledge of Microsoft Office.
- Ability to work in a fast-paced environment, juggling multiple tasks and prioritizing effectively.
- Flexibility, approachability, and a strong work ethic.
About Us
Colten Care is an award-winning, family-owned, independent care home group with an outstanding reputation in the industry.
We strive to be the best we can, and our focus on keeping the resident at the heart of everything we do has earned us a reputation for excellence.
We offer a range of benefits, including excellent inductions, training, and 'on the job' support, real career progression opportunities, annual pay reviews, and a contributory pension scheme.
