Conference Operations Manager

1 month ago


Bognor Regis, West Sussex, United Kingdom https:jobs-redefined.cositemap Full time

Key Responsibilities:

  • Oversee the venue's operations, ensuring a consistent delivery of a high-quality guest experience in line with brand and venue guidelines.
  • Monitor and manage payroll budgets, taking proactive measures to mitigate risks.
  • Provide accurate rota schedules three weeks in advance through SAM for all team members, ensuring the accuracy of closing the system.
  • Develop strong relationships with guests, handling a range of queries and complaints directly.
  • Utilize commercial acumen to drive business growth and efficiency.
  • Collaborate with multi-skilled teams to support other areas of the business based on guest demand.
  • Lead performance management, coaching, and team training initiatives.

Requirements:

  • Proven experience in conference operations, guest services, or a related field.
  • Strong commercial acumen and ability to drive business growth.
  • Excellent communication and leadership skills.
  • Ability to work effectively in a fast-paced environment.


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