Supervisor - Luxury Retail

4 days ago


London, Greater London, United Kingdom JOSEPH Full time

Job Summary

We are seeking a highly motivated and experienced Supervisor to join our team at JOSEPH, a leading luxury fashion brand. As a Supervisor, you will play a key role in supporting the Store Manager and Assistant Store Manager in maintaining exceptional customer service and driving sales growth.

Key Responsibilities

  • Support the Store Manager and Assistant Store Manager in achieving sales targets and maintaining a high level of customer service.
  • Act as a brand ambassador, building relationships with new and existing clients, and providing expert knowledge of our luxury products.
  • Drive motivation and engagement within the team, ensuring a seamless shopping experience for clients.
  • Maximize sales opportunities, assist in the development of Sales Assistants' techniques, and maintain a high standard of shop floor and display merchandise.
  • Support the Store Manager and Assistant Manager in the day-to-day running of the store, deputizing in their absence.

Requirements

  • Strong people skills, with excellent communication and listening skills.
  • Experience and knowledge of working within a luxury or premium retail brand.
  • Passion for luxury fashion and a desire to share that passion with others.
  • Understanding of business needs and a motivation to drive sales growth.
  • Strong teamworking skills and the ability to collaborate with others.

Why Work with JOSEPH?

As a team member and brand ambassador, you will be an integral part of the JOSEPH brand and identity. We offer a range of benefits, including:

  • 33 days annual leave
  • Health and wellness resources, including a digital GP and retail discounts
  • Wellbeing and personal development programs
  • Performance-based bonus and/or commission scheme
  • Generous staff discount towards our luxury products
  • Access to sample sales, social events, and more


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