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Receptionist Veterinary Clinic Position

2 months ago

Derby, Derby, United Kingdom VC Evidensia UK Full time

We are seeking a skilled Veterinary Receptionist to join our team at Easipetcare Derby. This is a part-time role offering 16 hours of work over 3 days, with Saturday morning cover on a rota.

The Role

You will be responsible for ensuring smooth operations at the front desk, including greeting clients, scheduling appointments, and answering inquiries.

The ideal candidate will have previous experience in a customer service role and excellent communication skills.

  • Greet clients and their pets with a professional demeanor.
  • Schedule appointments and manage our appointment calendar efficiently.
  • Answer phone calls and respond to other inquiries from clients in a timely manner.
  • Collect and update client information accurately.
  • Assist with filing and organizing paperwork as needed.
  • Process payments for services rendered and handle cash transactions securely.
Benefits
  • A competitive salary of £24,000 - £28,000 per annum.
  • 6.6 Weeks annual leave FTE.
  • Additional annual leave for your birthday.
  • Enhanced family-friendly policies.
  • Cycle to work scheme.
  • Initiatives focused on employee wellbeing.
  • Non-accidental injury support.
  • Learning and development opportunities.
  • Pawsome Benefits - reward gateway.
  • Discounted staff pet care.