Financial Assistance Advisor
6 days ago
We are seeking a Financial Assistance Advisor to join our team at Starling Bank Limited. As a key member of our Financial Assistance Vulnerable Specialist role, you will be responsible for supporting our most vulnerable customers during times of financial difficulty.
The ideal candidate will have a strong background in collections and/or financial services, focusing on customers with additional vulnerability needs. They will be able to handle complex situations and maintain professionalism and efficiency while ensuring the best customer outcomes.
Key responsibilities include:
- Providing financial assistance to customers with financial/personal vulnerabilities
- Taking and making calls to assist customers in need
- Reviewing cases to understand customer's overall situation
- Agreeing action plans with customers and the bank
- Producing high-quality written reports and recommendations
This role comes with a competitive salary package, including a minimum estimated salary of £40,000 per annum, depending on experience. You will also benefit from a range of perks, including:
- 25 days holiday (plus take your public holiday allowance whenever works best for you)
- An extra day's holiday for your birthday
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
- 16 hours paid volunteering time a year
- Salary sacrifice, company enhanced pension scheme
- Life insurance at 4x your salary & group income protection
- Private Medical Insurance with VitalityHealth including mental health support and cancer care
- Generous family-friendly policies
- Incentives refer a friend scheme
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
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Financial Advisor
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Financial Advisor
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Financial Advisor
3 days ago
Manchester, United Kingdom Quilter Financial Planning Full time** Applicants must hold Level 4 Diploma in UK Financial Advice **If you are an experienced Financial Advisor seeking an employed role then this could be the opportunity for you!This is a fantastic opportunity that will suit any experienced Financial Adviser, whether you come from an independent or a banking background who is frustrated in finding new clients...
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Financial Advisor
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Manchester, United Kingdom Quilter Financial Planning Full time** Applicants must hold Level 4 Diploma in UK Financial Advice **If you are an experienced Financial Advisor seeking an employed role then this could be the opportunity for you!This is a fantastic opportunity that will suit any experienced Financial Adviser, whether you come from an independent or a banking background who is frustrated in finding new clients...
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Debt Advisor
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Financial Advisor
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Junior Financial Advisor
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Expert Wealth Advisor
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Independent Financial Advisor
6 months ago
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HR Advisor
7 months ago
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Client Financial Advisor
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Financial Advisor
1 month ago
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Financial Advisor
2 months ago
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Financial Advisor
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2 months ago
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Senior Financial Advisor
3 days ago
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Customer Service Advisor
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