Quality Assurance Specialist

3 weeks ago


Kingswinford, United Kingdom Concept Technical Resources Full time
Job Title: Quality Assurance Specialist

Job Summary:
Concept Technical Resources is seeking a Quality Assurance Specialist to develop, implement, and continuously improve the company's Quality Management Systems (QMS).

Key Responsibilities:

1. Supplier Management:
- Evaluate and qualify new suppliers and conduct continuous improvement activities for existing suppliers.
- Manage and distribute supplier performance scorecards to ensure ongoing supplier quality.

2. Non-Conformance Management (NCRs):
- Handle Supplier, Customer, and Internal NCRs using the 8D Methodology.
- Ensure timely acknowledgment and resolution of NCRs, leading corrective actions and improvement plans.
- Conduct root cause analysis for all NCRs and produce 8D reports for corrective and preventive actions.

3. Quality Management System Audits:
- Manage the internal audit schedule for QMS systems and ensure compliance with procedures.
- Carry out both internal and external audits to ensure the effectiveness of QMS.
- Preferably, you will have training as a QMS Auditor and an awareness of Six Sigma.

4. KPI & Reporting:
- Produce monthly KPI reports to track performance and drive action plans.
- Prepare and distribute supplier performance reports to ensure quality standards are met.

5. Problem-Solving & Continuous Improvement:
- Lead investigations into root causes for NCRs and customer complaints.
- Use basic quality tools and problem-solving processes to develop effective solutions.

Preferred Qualifications and Experience:
- Minimum of 2 years experience in a quality-related role (Quality Engineer / Quality Technician).
- Familiarity with technical drawings and the ability to interpret them.
- Experience with fasteners is preferred.
- Knowledge of problem-solving techniques, quality tools, and root cause analysis.
- Strong communication skills, both verbal and written, and the ability to work effectively in a team.

About Concept Technical Resources:
Concept Technical Resources has the permission of the client to advertise this position.

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