Service Design Lead

4 days ago


London, Greater London, United Kingdom Sky Full time
Product Experience Owner at Sky

We're looking for a skilled Service Design Lead to join our Global Streaming team. As a key member of our product management team, you'll lead design from inception to delivery for service experiences across global streaming products.

In this role, you'll identify and apply customer insights to build comprehensive design solutions that meet the needs of our customers. You'll ensure the delivery of all solutions is well planned, risks are highlighted, and quality is maintained.

You'll need experience delivering digital products, services, and experiences across responsive web and native applications. You'll have validated experience of how design supports experimentation and optimisation in a commercial and agile environment. Additionally, you'll be an authority in Figma and have experience in other related software.

About the Benefits

You'll enjoy a competitive salary of £85,000 per year, plus a generous pension package, private healthcare, discounted mobile and broadband, and a wide range of Sky VIP rewards and experiences. We take pride in our approach to diversity and inclusion, recognised by The Times and Stonewall.

Osterley Campus is a unique office space with bike shelters and showers. We support our community and contribute to a sustainable future for our business and the planet.

This is a full-time opportunity based in our Osterley campus. If your application is successful, we'll ask you to complete a criminal record check. With hybrid working and flexible schedules, you'll have the freedom to balance work and personal life.

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