IT Hardware Specialist

6 days ago

London, Greater London, United Kingdom Jane Street Full time
About the Position

We are seeking a skilled IT Hardware Specialist to join our team at Jane Street, where you will play a critical role in managing our desktop hardware devices and expanding our hardware offerings in both our work-from-home and office environments.

As an IT Hardware Specialist, you will be responsible for gathering market knowledge and product insights to identify potential technical solutions and collaborating with vendors to research and test hardware options. You will then provide detailed recommendations on the best hardware choices for our organization, taking into account our existing Windows and Linux environments.

Your work will involve a diverse portfolio of hardware types, including remote working solutions, workstations, monitors, and various desktop peripherals such as microphones, headsets, and other interface technologies. You will be expected to proactively search for opportunities to innovate and upgrade our existing technology, ensuring a seamless user experience for our colleagues across the firm.

As new technology is introduced, you will assess its long-term performance using both automatically generated metrics and end-user feedback to inform future product selection. Your daily work will have a direct impact on the user experience for our colleagues, and you will be a key contributor to our organization's success.

About You

  • 4+ years of experience in a similar role and a deep understanding of computer hardware, desktop peripherals, and audio and video conferencing equipment

  • Ability to provide in-depth written assessments of relative performance between similar hardware options, along with recommendations

  • Proficiency in integrating and troubleshooting driver issues within a Windows Operating System

  • Highly organized self-starter with exceptional attention to detail

  • Reliable, courteous, and flexible team player with a customer-first mentality

  • Strong interpersonal skills; ability to analyze and explain complex technical problems with brevity and accuracy

  • Ability to handle competing priorities in a fast-paced environment

  • Proficiency in writing PowerShell scripts

  • Experience with automated OS builds and deployment

  • Fluency in English required

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