Welfare Assistance Manager

3 weeks ago


Londonderry County Borough, United Kingdom Mears Group PLC Full time

About Mears:

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We are a leading provider of temporary accommodation to asylum seekers and homeless individuals. Our team is dedicated to providing a high-quality service that meets the needs of our clients.

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The Role:

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This is an exciting opportunity to join our team as a Welfare Support Officer. You will work exclusively to support Asylum seekers going through their right to work Asylum application process with the home office.

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  • Salary up to £28,350 per annum
  • Full time 6 month fixed term contract
  • 40 hours per week, Monday to Friday
  • Including company vehicle and fuel card or £3,500 company car allowance
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Your Key Responsibilities:

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You will ensure service users are supported at various stages of their Asylum application process, including safeguarding and welfare issues you come across. You will provide practical and emotional support to service users, monitoring their wellbeing and support needs and ensuring all records are updated and accurate for home office audit purposes.

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Requirements:

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  • Experience of working with vulnerable and diverse client groups
  • Ability to identify individuals and family need and recognise the required support packages to maintain independence
  • Experience working with mental health and or challenging behaviour
  • To communicate effectively with colleagues, local authorities, and service users
  • Experience with record keeping and risk assessments
  • Ability to work under own initiative
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Benefits:

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  • 25 days annual leave plus bank holidays
  • Annual Mears Fun Day
  • Volunteering Leave
  • Staff perks with Mears Rewards
  • Company Vehicle and Fuel Card
  • Access to EAP Counselling sessions
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Please note that as part of the recruitment process for this role, we will carry out a DBS & BPSS check, as well as Security Clearance. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years.



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