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**Service Operations Manager**
2 months ago
About the Role:
We are seeking a highly skilled and experienced Service Operations Manager to join our team at Sprint Recruitment Limited. As a key member of our operations team, you will be responsible for overseeing the smooth operation of our workshop and service functions.
Key Responsibilities:
- Manage and coordinate the workflow of our workshop and service teams to ensure efficient and effective delivery of services.
- Develop and implement processes and procedures to improve service quality and efficiency.
- Collaborate with our fleet and maintenance teams to ensure seamless integration of services.
- Monitor and analyze key performance indicators to identify areas for improvement.
- Provide exceptional customer service and support to our clients.
Requirements:
- Proven experience in a similar role, preferably in a fleet or maintenance management environment.
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Ability to analyze data and identify areas for improvement.
- Strong problem-solving skills and ability to work under pressure.
What We Offer:
- A competitive salary of £26,000 - £32,000 depending on experience.
- A comprehensive benefits package, including health insurance and pension scheme.
- Opportunities for professional development and career advancement.
- A dynamic and supportive work environment.
