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Hotel Operations Manager

2 months ago

Maidenhead, Windsor and Maidenhead, United Kingdom Cliveden House Full time
Hotel Duty Manager Job Description

Cliveden House, a world-renowned luxury hotel, is seeking a highly skilled and experienced Hotel Duty Manager to join our exceptional team. As a key member of our management team, you will be responsible for ensuring exceptional guest experiences and upholding the highest standards of hospitality.

Key Responsibilities:
  • Lead by example, providing prompt and courteous service to guests
  • Manage guest inquiries, resolve issues, and ensure guest satisfaction
  • Coordinate with various departments to ensure seamless hotel operations
  • Develop and implement strategies to improve guest satisfaction and hotel performance
  • Collaborate with the management team to achieve business objectives
Requirements:
  • Proven track record in hotel management, preferably in Food & Beverage and Front of House
  • Strong leadership skills and excellent problem-solving abilities
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Commitment to upholding the highest standards of hospitality and customer service
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
  • Access to exclusive employee benefits and perks

If you are a motivated and experienced hotel professional looking for a new challenge, we encourage you to apply for this exciting opportunity. We look forward to hearing from you.