IT Help Desk Analyst

3 weeks ago


Dundee, Dundee City, United Kingdom Snappy Shopper Full time
Company Overview

Snappy Shopper is the market leader in the UK's £41 billion Q-commerce convenience grocery sector. We enable local high street businesses to serve their customers online, ensuring local communities thrive, and revenue stays local. Our platform has seen retailers experience revenue uplifts of between £5k and £120k per month.

Salary

The estimated annual salary for this role is £30,000 - £40,000, depending on experience. This figure is reflective of the job requirements and location.

Job Description

In this role, you will provide first-line technical support for internal Snappy colleagues, including resolving hardware, software, and networking issues. You will also assist with the installation, configuration, and maintenance of IT systems.

Required Skills and Qualifications

To be successful in this role, you should have ideal experience in IT Support or relevant training/education. You should also have the ability to support both hardware and software technical issues and proven knowledge of Windows Operating Systems.

Benefits

As a member of our team, you will enjoy a supportive work environment, opportunities for growth and development, and a competitive salary package.



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