Store Manager

2 days ago


Salford, Salford, United Kingdom Toolstation Limited Full time
About the Role

We are seeking a highly motivated and experienced Store Manager to join our team at Toolstation Limited. As a Store Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and achieve sales targets.

Key Responsibilities
  1. Customer Service: Ensure that customers receive a high level of service, including answering questions, resolving issues, and providing product information.
  2. Team Management: Lead and motivate a team of retail professionals to achieve sales targets and provide excellent customer service.
  3. Inventory Management: Manage inventory levels, including receiving and processing deliveries, stocking shelves, and maintaining a clean and organized store environment.
  4. Store Operations: Oversee the day-to-day operations of the store, including opening and closing procedures, cash handling, and maintaining store appearance.
  5. Training and Development: Provide training and development opportunities for team members to enhance their skills and knowledge.
Requirements
  1. Leadership Experience: Proven experience in a leadership role, with a track record of achieving sales targets and developing high-performing teams.
  2. Customer Service Skills: Excellent customer service skills, with the ability to resolve customer complaints and provide product information.
  3. Inventory Management: Experience in managing inventory levels, including receiving and processing deliveries, stocking shelves, and maintaining a clean and organized store environment.
  4. Communication Skills: Strong communication skills, with the ability to lead and motivate a team, and communicate effectively with customers and colleagues.
What We Offer

We offer a competitive salary and benefits package, including a bonus scheme, cycle to work scheme, and discounts across all Travis Perkins companies. We also provide opportunities for training and development, including access to our Toolstation Academy programmes.

At Toolstation Limited, we are committed to providing a positive and inclusive work environment, where all employees feel valued and supported. We believe in developing our employees' skills and knowledge, and providing opportunities for career progression.


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