Residential Options Consultant
3 days ago
Housing Support Specialist
We are looking for an experienced Housing Support Specialist to join our team at Ashford Borough Council. As a key member of the Housing Options Team, you will provide expert, professional, comprehensive advice and information on all aspects of housing to individuals and families who are at risk of losing their homes or already homeless.
The ideal candidate will have a strong background in housing and homelessness legislation and experience working with external/internal agencies. You will be able to adapt to different audiences and provide excellent customer care and information, help, and advice to resolve housing situations quickly and compassionately.
Your Key Responsibilities:
- Providing sound housing advice and empowering tenants to prevent homelessness.
- Investigating and resolving landlord/tenant disputes.
- Liaising with landlords to negotiate options to enable tenants to retain their tenancy.
- Advising parties on their rights and responsibilities.
- Analysing complex legal and financial information.
About Our Council
Ashford Borough Council offers a competitive remuneration package, including a linked pension scheme, generous annual leave, free life insurance, and opportunities for training and development. We welcome applications from the Armed Forces Community.
Salary and Benefits:
£34,692 - £37,905 per annum, plus lease car cash alternative of £2,080 per annum.
Working Hours:
Permanent - full-time - 37 hours per week.
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