Customer Service Representative
3 weeks ago
Do you have a passion for delivering exceptional customer experiences? As a Receptionist at Premier Inn in Carrickfergus, you will be responsible for welcoming guests and ensuring their stay with us is comfortable and enjoyable.
Job DescriptionThis role is an excellent opportunity to work for the UK's leading hospitality business, Whitbread. With a guaranteed 16 hours per week, you will have the flexibility to plan your week around your commitments.
We are looking for someone who can work across all shifts, including early and evening periods, and is able to provide a warm and friendly welcome to our guests.
Key Responsibilities- Welcome guests to the hotel and provide a warm and friendly welcome
- Check-in and check-out guests, handling any issues that may arise
- Answer phone calls and respond to queries in a professional and courteous manner
Whitbread Group PLC is a leading hospitality business with a range of brands, including Costa Coffee and Premier Inn. We are committed to delivering exceptional customer experiences and are looking for talented individuals to join our team.
The Salary and BenefitsWe offer a competitive salary of up to £11.79 per hour, plus benefits including:
- A pension scheme and save-as-you-earn facility
- A Whitbread Benefits card, offering discounts on meals and rooms at Premier Inn hotels
- An inclusive and supportive working environment
If you are looking for a new challenge and want to join a dynamic and forward-thinking company, we would love to hear from you
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