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Technical Support Officer

2 months ago


Rochdale, Rochdale, United Kingdom Rochdale Council Full time

We are seeking a highly skilled and enthusiastic individual to join our team at Rochdale Council as a Technical Support Officer. In this role, you will be responsible for providing exceptional customer service and support to our licensing regulatory functions.

As a Technical Support Officer, you will work closely with our team to deliver great customer service and work in a target-driven environment where accuracy is paramount. You will be expected to communicate effectively with a range of staff and licensed persons and premises, utilizing your excellent communication and numeracy skills.

This is an excellent opportunity for someone looking to join a dynamic and supportive team, working in a purpose-built office accommodation with good public transport links. You will be part of a team that is dedicated to delivering high-quality licensing functions and providing exceptional customer service.

Key responsibilities will include:

  • Providing technical support and guidance to staff and licensed persons and premises
  • Delivering great customer service and working in a target-driven environment
  • Communicating effectively with a range of stakeholders
  • Working in a team to deliver high-quality licensing functions

We are looking for someone who is highly motivated, enthusiastic, and has a strong commitment to delivering exceptional customer service. If you are a team player with excellent communication and numeracy skills, we would love to hear from you.