Sales Support Associate
2 days ago
About the Role:
We are seeking an organised and proactive Sales Support Administrator to join our dynamic Sales and Business Support teams. This role is perfect for someone who is eager to learn and grow, with opportunities for continuous development.
As a key player in our Sales team, you will work closely with Account Managers, Directors, and other teams to ensure our customers receive the best service and value. Your responsibilities will include sales support and administration, price optimisation, order management, forecasting and reporting, cross-team communication, and continuous improvement.
Your Key Responsibilities:
- Sales Support & Administration: Collaborate with Account Managers to prepare and issue quotes, process customer orders, manage deal registrations, and more.
- Price Optimisation: Work with distributors to secure the best pricing for our deals.
- Order Management: Ensure orders are processed promptly, purchase orders are placed correctly, and all order details are accurate and up-to-date.
- Forecasting & Reporting: Maintain forecasts and report updates to the Renewals and Business Support Manager.
- Cross-Team Communication: Act as a bridge between Sales, Finance, and other teams, ensuring everyone has the information they need.
- Continuous Improvement: Help us refine and improve our systems and processes.
What You'll Need:
- Strong interpersonal and relationship-building skills.
- Professional, approachable, and customer-focused attitude.
- Solid organisational and time management skills.
- Proficient in Excel, Word, and Outlook.
- Experience with Salesforce is a plus.
The Package:
- £25,000 per annum salary.
- 25 days annual leave + bank holidays.
- Health cash plan, annual bonus scheme, opportunity & colleague-led spot bonus schemes.
- Cycle2Work scheme, Headspace subscription, Perkbox benefits program, and more.
- Remote work & flexible hours, regular social events.
- Extensive training & development opportunities with paid study leave.
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